Sustainable Flight Case

At Peregrine MLS, we want you to be fully satisfied with your purchase. If, for any reason, you are not completely happy with your product, we offer a straightforward return and refund policy to ensure your peace of mind.

• Returns:

  • You may initiate a return within 7 days of receiving your order.
  • To be eligible for a return, the item must be unused, and in the same condition as when you received it.
  • Please contact our customer support team at info@peregrine-mls.com to initiate the return process. They will guide you through the necessary steps and provide you with a return authorization.

• Refunds:

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • If your return meets the eligibility criteria, we will proceed with the refund.
  • Refunds will be issued to the original payment method used for the purchase.
  • Please note that shipping fees and any applicable taxes or duties are non-refundable.

• Exchanges:

  • If you received a defective or damaged item, we will gladly exchange it for a new one.
  • Please contact our customer support team at info@peregrine-mls.com to initiate the exchange process. They will assist you in arranging the return and shipment of the replacement product.

• Return Shipping:

  • Customers are responsible for the shipping costs associated with returning the item unless the return is due to a defect or damage caused during shipping.
  • We recommend using a trackable shipping service or purchasing shipping insurance for your return to ensure its safe arrival.

We strive to process returns and issue refunds promptly, typically within 5 business days after receiving the returned product. However, please note that it may take additional time for the refund to appear in your account, depending on your financial institution.

If you have any further questions or concerns regarding our return and refund policy, please contact our customer support team at info@peregrine-mls.com. We are here to assist you and ensure your satisfaction with your purchase from Peregrine MLS.

At Peregrine MLS, we are dedicated to delivering your order to you as quickly and efficiently as possible. Please review our shipping policy to understand the details of how we process and deliver your purchases.

• Order Processing Time:

  • We strive to process and ship all orders within 5 business days from the date of purchase, excluding weekends and holidays.
  • During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.

• Shipping Methods and Carriers:

  • We offer various shipping methods to accommodate your needs, including standard and expedited options.
  • The available shipping carriers may vary depending on your location and the size or weight of the package.
  • Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your shipment.

• Shipping Rates:

  • Shipping rates are determined based on the shipping method selected, the destination, and the weight or dimensions of the package.
  • During the checkout process, you will be provided with the available shipping options and their respective costs.

• Delivery Time:

  • The estimated delivery time is calculated based on the shipping method chosen and the destination address.
  • Please note that delivery times are approximate and may vary depending on external factors such as weather conditions or unforeseen circumstances.
  • For international shipments, additional time may be required for customs clearance.

• Shipping Restrictions:

  • Some products may be subject to shipping restrictions based on their nature, size, or destination regulations.
  • If any restrictions apply to your order, we will notify you during the checkout process or after purchase.
  • It is the customer's responsibility to ensure that the items they are purchasing comply with local laws and regulations.

• Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
  • You can use the provided tracking number to monitor the status and estimated delivery date of your package through the respective shipping carrier's website.

• International Shipping:

  • We offer international shipping to select destinations. However, please note that additional customs duties, taxes, or fees may apply upon delivery.
  • The recipient is responsible for any applicable customs fees or import duties imposed by their country's customs authorities.

If you have any further questions or concerns regarding our shipping policy, please contact our customer support team at info@peregrine-mls.com. We are here to assist you and provide you with the best shopping experience possible at Peregrine MLS.